Engineering Intelligence
Ship it fast. See everything after.
E-commerce, CRM and back office, AI agents, monitoring and AI analytics. One senior team, one stack, fixed price. You know about downtime, errors and AI spend before they cost you money.
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10+
Years of delivery experience
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4
Packaged offers, fixed scope
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IT Park
Resident of Moldova IT Park
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Global
Clients across fintech, insurance, retail
Tools we build with
- Next.js
- Strapi
- Typesense
- Chatwoot
- LangChain
- LangGraph
- Langfuse
- PostHog
- BigQuery
- PostgreSQL
- Metabase
- Grafana
- Prometheus
- Loki
- Alertmanager
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Senior expertise, built for your goals
Our team delivers high-impact software and data solutions, strategically created for your business goals, challenges, and future vision - never one-size-fits-all.
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Powered by next-gen tools
Strapi, Next.js, Typesense, LangChain, LangGraph, Grafana, Prometheus, Loki, Langfuse, PostHog, BigQuery - open, widely used tooling the leading teams rely on.
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Proven results, long-term partnerships
Measurable results for startups and enterprises alike, delivered under a documented code of conduct with transparent AI-usage disclosure. Quality and reliability that last well past launch.
The three principles
Cyber Whale stands on three principles from the day it was founded.
Business Whale
Shaping the solutions of tomorrow with Business Intelligence. Every decision starts from the business problem, not from the technology.
Agile Whale
Lean production, short feedback loops, frequent releases. We deliver working software in weeks, not quarters, and iterate with real users.
Intelligent Whale
Practical AI where it pays off, modern data ecosystems where they're warranted, and engineering discipline everywhere else.
Our offers
Four packaged offers with a clear scope. Pick the one that fits, or book a call and we will choose together.
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Business Platform: E-commerce, CRM and Back Office
Sell, manage customers, and run operations in one place
One solution to sell, manage customers, and run operations: a shop, a CRM, and a back office on one data model, multilingual, live in weeks. It is built on an e-commerce platform we have already built, so you start from a working product, not a blank page. Fixed-price package with a clear scope.
Stack
- Strapi
- Next.js
- Typesense
- Multilingual
- AI agents
Plan your business platformDeliverables
- E-commerce: partner and brand catalog shop with fast search in multiple languages
- CRM: customers, partners, and orders in one place
- Back office: admin panel for products, partners and brands, orders, and user roles
- AI agents on top of your shop, CRM, and back-office data, where they help
- Fixed price, fixed scope, live in weeks
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AI Agents in Your Team's Tools
Agents inside the tools you already use
An agent that works inside the tools your team already uses, for example Chatwoot, on your own data. We build AI chat and agents grounded in your data and sell the outcome: an agent that does one defined job for you. Under the hood we use Whale, our own multi-agent engine with graph-based procedural memory; it is in active development and its code is on GitHub.
Stack
- Chatwoot
- LangChain
- LangGraph
- Python
- LLM APIs
- Whale
Talk about your agentDeliverables
- One agent with one defined job, agreed up front
- Integration into the tools your team already uses, such as Chatwoot
- Answers grounded in your data, with a clear access scope
- Hand-over documentation and a short team enablement session
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Monitoring Pack
Learn about downtime and errors before your customers do
A done-for-you observability setup: metrics, logs, dashboards, uptime probes, error tracking, and alerts that reach the right person. Fixed setup price, a runbook your team can follow, and an optional managed tier if you would rather not run it yourself. EU or Swiss data residency, and one person who answers when you write.
Stack
- Prometheus
- Loki
- Grafana
- Grafana Alloy
- Alertmanager
- Uptime probes
- Sentry / GlitchTip
- Tempo (optional)
Get a free downtime and error auditDeliverables
- Dashboards for your services and infrastructure
- Alert rules for downtime, error rate, latency, disk, and memory
- Uptime probes on your public endpoints
- Error tracking for your application
- A runbook: what each alert means and what to do
- Optional managed monthly tier
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AI Analytics
Ask your data in plain language, and know what every AI answer costs
Two parts that work together. Conversational analytics: ask questions in plain language and get answers from your own data through a governed semantic layer, with read-only access, PII masking, query cost limits, and an audit log of the generated SQL. AI cost and agent observability: tokens and cost per user, feature, agent, and model, with traces, evals, and budget alerts. EU region or self-hosted model on request.
Stack
- dbt / Cube
- BigQuery
- PostgreSQL
- PostHog
- LangGraph
- Metabase / Superset / Evidence
- Langfuse / Phoenix / LangSmith
- OpenTelemetry + Grafana
Request a token-spend auditDeliverables
- A semantic layer of governed metrics over BigQuery or Postgres
- A text-to-SQL agent with read-only access, PII masking, and query cost limits
- An eval set built from your real questions
- An audit log of every generated query
- Token and cost dashboards per user, feature, agent, and model, with budget alerts
- Start with a token-spend audit from your provider's usage export: we measure first and promise no savings
Partners that trust in us
Industries we serve
Trusted by fintech, insurance, and automation-intensive industries worldwide.
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Fintech
Authorisation, transactions, audit trails, and real-time risk - built-in compliance posture and observability for financial services.
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Insurance
Document processing, policy data, claims workflows, and external integrations - composed modules you can extend with your proprietary logic.
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Retail
Real-time pricing, inventory, and reporting across every channel. From the front office to the data warehouse.
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SaaS
Monitoring, product analytics, and AI agents for support and operations - what a growing SaaS team needs to run reliably.
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Automation-intensive
Data pipelines, schedulers, and integrations as first-class modules. The same patterns Power BI, Tableau, and Snowflake shops rely on.
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Logistics
Parsers, scrappers, and CRMs as building blocks. Common for the freight-broker and dispatch startups we work with.
Frequently asked questions
Quick answers to the questions we hear most often.
What does Cyber Whale do?
We are a Moldovan agency with four packaged offers: a business platform (shop, CRM, and back office), AI agents inside the tools your team already uses, a monitoring pack, and AI analytics. We work with clients worldwide, with a focus on fintech, insurance, retail, and automation-intensive industries.
How long has Cyber Whale been around?
Cyber Whale was founded in 2017 and incorporated as Cyber Whale SRL in 2018. We are a resident of the IT Park of Moldova.
Where are you based?
31 August 1989 Street 78, Chișinău, Republic of Moldova. We work with clients worldwide.
What technologies do you work with?
Business platform: Strapi, Next.js, Typesense. AI agents: Chatwoot, LangChain, LangGraph, Python, LLM APIs. Monitoring: Prometheus, Loki, Grafana, Alertmanager, Sentry or GlitchTip. AI analytics: dbt or Cube, BigQuery, PostgreSQL, PostHog, Langfuse, Metabase.
Do you only build new systems, or maintain existing ones?
Both. We deliver greenfield projects, migrate legacy systems, and stay on as long-term partners for ongoing engineering, on-call, and BI reporting.
How do you handle AI transparency?
Our code of conduct requires us to disclose AI assistance to clients - content generation, coding, or management. We document where AI contributed and how the result was reviewed.
What is the unified 7% tax rate?
As residents of the IT Park of Moldova, we operate under the unified 7% sales tax regime (VAT not included). Employees benefit from 0% salary, medical, and social taxes - all included in the 7% rate.
How do I get started?
Book a meeting. We'll learn about your stack, your goals, and your constraints, then propose a delivery plan within a week.
Is Whale One still available?
No. Whale One was our low-code product and has been discontinued. Its articles are kept in the blog, and the offers on this site replace it.
Get in touch
We're always ready to help and answer your questions - whether you have a question, need a custom solution, or just want to explore how we can work together.
Book a meeting · hello@cyberwhale.tech
31 August 1989 Street 78, Chișinău, Republic of Moldova